FREQUENTLY ASKED QUESTIONS
As each piece is handcrafted individually from raw sheets of high-grade acrylic, slight unique variations occur during the hand-cutting, thermal bending, and flame-polishing processes. While these minor differences contribute to the slow art of perfection, the company maintains strict adherence to its high design standards for every piece.
For more specific information on shipping, returns, or receipts, you may want to consult the other sections of the Curiosities page
As each piece is handcrafted individually from raw sheets of high-grade acrylic, slight unique variations occur during the hand-cutting, thermal bending, and flame-polishing processes. While these minor differences are part of the "slow art of perfection" that defines DecorStation4, the company maintains strict adherence to its design standards for every piece.
While the specific location for viewing receipts isn't explicitly detailed in the workshop notes, it is listed as a primary inquiry field in the Curiosities (FAQ) section alongside questions regarding returns and order shipping.
Based on the information provided in the Curiosities section, details regarding where you can ship your order are part of the brand's primary inquiry fields. While the specific shipping destinations are not explicitly detailed in the workshop notes, it is listed as a standard curiosity alongside questions about returns and sales receipts
Request the Return: Log into your account or contact our support team within [X] days of receiving your package.
Provide Bank Details: Since no card was used for the purchase, please provide your Bank Account Name, Account Number, and IFSC/Branch Code. This ensures we can transfer your refund directly to you.
Pack the Item: Ensure the product is in its original condition, unused, and has all the tags attached.
Pickup/Shipping: We will schedule a courier to pick up the item from your address. (Alternatively: Please ship the item to our warehouse at [Address]).
Get Your Refund: Once our team inspects the returned item, we will initiate a bank transfer. You should see the funds in your account within [5-7] business days.
Great question! Most of our core collection is restocked every 2–4 weeks. For limited-edition items, once they’re gone, they’re usually gone for good! If you have a specific item in mind, let us know and we can give you a more accurate estimate.